Junior Manager Delegation Services (m/f/d)
- Standard
- Düsseldorf
- Presence / Mobile
- Fulltime
Job Advertisement
A summer with distinction.
The perfect place for the FISU WORLD UNIVERSITY GAMES!
And the perfect place for you.
Full-time / 40 hours per week / temporary contract until late summer 2025.
Specifically, your area of responsibility will focus on the following tasks :
- In conjunction with other members of the Delegation Services team and according to the delegation communications plan, provide timely and efficient communication and information to delegations attending the Games
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Coordinate delegation requirements for the Spring Heads of Delegation Meeting -
Manage delegation questions and requests related Rate Card items and delivery - Respond to delegation questions and requestsn related to Delegation Offices and Delegation Medical Spaces
- Assist in the development of policies and processes relating to delegation Extra Officials
- Keep the OC informed of relevant delegation issues as they relate to the planning and preparation of the Games
- Develop and prepare specific information relating to Berlin operations (for delegation services). This includes process and management of delegation information desks as well as specific information guides and publications for delegations (relating to Berlin operations)
- Work with Accommodation and Transport teams to create an issue escalation plan
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Liaise with other Games functional areas to ensure accurate and timely information is provided to delegations whilst balancing expectations and demands -
Support in volunteer training and onboarding -
Maintain the delegation questions database -
Work in collaboration with other functional areas to deliver on tasks as they relate to delegations attending the Games -
Other tasks as deemed relevant to the level of the position
Ideally you have the following skills and knowledge:
- An academic degree in the area of sport/event management or international relations
- Experience in working with international delegations attending a sporting event is an asset
- Have an understanding of how functional areas interact in a multi-sport event environment to achieve common goals
- Have an understanding of FISU and international university sport is desirable
- Be culturally and globally aware
- Be motivated to ensure the delegation event experience is amazing
- Have a high level of flexibility and be a self-starter
- Be a person who strives to find a solution to challenges
- Excellent communication and mediation skills
- Be fluent in English. Additional language skills are an asset but are not required for the role
We are a young & growing organisation in the heart of the Rhine-Ruhr Innovation Hub. You will play a key role in the Organising Committee in the successful planning and implementation of the FISU Games.
Besides a unique team & great emotions, we offer:
- A varied & exciting job with room for creative ideas and your own creative freedom
- A dynamic & growing environment with an open & diverse corporate culture
- Short decision-making processes with teamwork at eye level
- Remuneration based on TV L
- Flexible working hours with the possibility of mobile working
- 30 days of leave per year
- Access to a large network in the field of sporting events