Logo
 

Junior Manager Ticketing (m/f/d)

  • Standard
  • Düsseldorf
  • Presence / Mobile
  • Fulltime

Job Advertisement

Become part of the Rhine-Ruhr 2025 Organising Committee (OC) team and help us to create an unforgettable FISU WORLD UNIVERSITY GAMES.
 
SUMMER CUM LAUDE*
A summer with distinction.
 
In 2025, the world will come to the Rhine and Ruhr region to celebrate sport, science and culture. Up to 8,500 athletes and officials from around 150 nations will compete in six cities for 12 days - in 18 different sports. Standards are set here - where the densest university landscape in Europe meets the most sports clubs in Germany, in one exceptionally sport-loving region. 
 
In short:
The perfect place for the FISU WORLD UNIVERSITY GAMES!
And the perfect place for you.
 
To strengthen our team, we are looking for the next possible date for a
 
Junior Manager Ticketing (m/f/d)
 
In the implementing company of the Rhine-Ruhr 2025 FISU World University Games
Full-time / 40 hours per week / temporary contract until late summer 2025.
 
The position is located within the OC in the Marketing department within the Ticketing team. Thanks to you and your team, we ensure that ticket sales and ticket management run smoothly. 

Following tasks are your main focus:

  • Ticket sales and administration
    • Processing incoming ticket enquiries, bookings and cancellations
    • Ensuring smooth, efficient processing of all transactions
    • Ongoing monitoring of stocks / quotas and ensuring availability
    • Management of free and promotional tickets (e.g. partner quotas, internal needs) including the creation of so-called secret shops
    • Continuous updating and maintenance of the online ticket shop
  • Customer-orientated support
    • Support for the ticketing@ email address and processing of all customer enquiries relating to ticketing - always solution-orientated, friendly and service-oriented
  • Monitoring & analysis
    • Preparing regular reports on ticket sales, customer feedback and KPIs
    • Analysing sales and demand trends; deriving specific recommendations for action to optimise sales and service

Ideally you have the following skills and knowledge:

  • Completed university degree in sports management, event management or similar or completed training and at least 2 years of professional experience in comparable positions or comparable qualification
  • Initial knowledge in the use of ticketing software desirable
  • High affinity for administrative and service activities
  • Good user knowledge of the MS Office package
  • Analytical skills and ideally experience in analysing customer data
  • Very good communication skills, also in English
  • Organisational talent and service-oriented appearance
  • High social competence, team spirit and sense of responsibility
 
We are a young & growing organisation in the heart of the Rhine-Ruhr Innovation Hub. You will play a key role in the Organising Committee in the successful planning and implementation of the FISU Games.

Besides a unique team & great emotions, we offer: 

  • A varied & exciting job with room for creative ideas and your own creative freedom 
  • A dynamic & growing environment with an open & diverse corporate culture   
  • Short decision-making processes with teamwork at eye level   
  • Remuneration based on TV L
  • Flexible working hours with the possibility of mobile working 
  • 30 days of leave per year
  • Access to a large network in the field of sporting events 
 
If the personal requirements fit, the job will be evaluated with the remuneration group TV L 9b.
 
We are more than just a regular sporting event. That's why we want you in your uniqueness, just as you are, with all your facets. With us, everyone can be who they want to be and who they are.
 
We welcome all applications, regardless of gender, nationality, ethnic and social background, religion, disability, age, sexual orientation and identity. Applications from people with disabilities will be given special consideration if they are equally suitable. As an implementation company, we strive to specifically promote women for management positions. Women are therefore strongly encouraged to apply.

Sounds good?

Then we should get to know each other!
 
Please send us your application documents (CV & letter of motivation) stating your earliest possible start date by 13.05.2025 via our application tool. For technical and organizational inquiries, you can reach us by email at careers@rhineruhr2025.com.
 
Please note that confidentiality risks and unauthorised access by third parties cannot be ruled out when communicating by unencrypted e-mail.