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Manager Travel Services (m/f/d)

  • Standard
  • Düsseldorf
  • Presence / Mobile
  • Fulltime

Job Advertisement

Become part of the Rhine-Ruhr 2025 Organising Committee (OC) team and help us to create an unforgettable FISU WORLD UNIVERSITY GAMES.
 
SUMMER CUM LAUDE*
A summer with distinction.
 
In 2025, the world will come to the Rhine and Ruhr region to celebrate sport, science and culture. Up to 8,500 athletes and officials from around 150 nations will compete in six cities for 12 days - in 18 different sports. Standards are set here - where the densest university landscape in Europe meets the most sports clubs in Germany, in one exceptionally sport-loving region. 
 
In short:
The perfect place for the FISU WORLD UNIVERSITY GAMES!
And the perfect place for you.
 
To strengthen our team, we are looking from January, 1st 2025 for a
 
Manager Travel Services (m/f/d)
 
In the implementing company of the Rhine-Ruhr 2025 FISU World University Games
Full-time / 40 hours per week / temporary contract until late summer 2025
 
The 2025 World University Games will host a number of client groups during the Games. The Manager Travel Services is responsible for managing the travel relevant support services that will assist these client groups attend the Games. The main focus of the travel services is visa support services. 
The Manager Travel Services will work with staff from the areas of Delegation Services, FISU Relations, Sport and Accreditation however will report directly to Team Lead International Relations.

Specifically, your area of responsibility will focus on the following tasks:

  • Prepare a plan to distribute visa letters in accordance with German Ministry of Immigration regulations for relevant persons attending the Games
  • Manage (and action) the process of issuing visa letters to relevant client groups
  • Prepare event information that will educate German consulate and embassy staff about the 2025 Rhine Ruhr FISU World University Games
  • In conjunction with the Accreditation staff team, provide a list of persons who require a visa to the German Ministry of Immigration
  • Develop a visa support service that will ensure efficient and timely responses for persons requesting specific documentation and visa information. This service is specifically implemented in the three month period prior to the Games 
  • Develop travel related policies and guidelines and ensure these are communicated to client groups attending the Games
  • Manage the communication flow (and responses) for visa and travel enquiries ensuring that all enquiries are responded to in a timely manner
  • Work in collaboration with other functional areas to deliver on tasks as they relate to delegations attending the Games
  • Other tasks as deemed relevant to the level of the position

Ideally you have the following skills and knowledge:

  • An academic degree in a relevant area
  • Have experience in working at a large event within the area of travel or visa support services
  • Be familiar with (or be able to quickly grasp knowledge of) the visa requirements of foreign nationals wishing to enter Germany
  • Have an understanding of how functional areas interact in a multi sport event environment to achieve common goals
  • Be culturally and globally aware
  • Have patience and empathy
  • Have a high level of flexibility and be a self starter 
  • Be a person who strives to find a solution to challenges
  • Excellent communication and mediation skills
  • Be fluent in English. Additional language skills would be an asset but are not required for the role
 
We are a young & growing organisation in the heart of the Rhine-Ruhr Innovation Hub. You will play a key role in the Organising Committee in the successful planning and implementation of the FISU Games.

Besides a unique team & great emotions, we offer:

  • A varied & exciting job with room for creative ideas and your own creative freedom 
  • A dynamic & growing environment with an open & diverse corporate culture   
  • Short decision-making processes with teamwork at eye level   
  • Remuneration based on TV L
  • Flexible working hours with the possibility of mobile working 
  • 30 days of leave per year
  • Access to a large network in the field of sporting events 
 
If the personal requirements fit, the job will be evaluated with the remuneration group TV L 10.
 
We are more than just a regular sporting event. That's why we want you in your uniqueness, just as you are, with all your facets. With us, everyone can be who they want to be and who they are.
 
We welcome all applications, regardless of gender, nationality, ethnic and social background, religion, disability, age, sexual orientation and identity. Applications from people with disabilities will be given special consideration if they are equally suitable. As an implementation company, we strive to specifically promote women for management positions. Women are therefore strongly encouraged to apply.

Sounds good?

Then we should get to know each other!
 
Please send us your application documents (CV & letter of motivation) stating your earliest possible start date by 22.11.2024 via our application tool. For technical and organizational inquiries, you can reach us by email at careers@rhineruhr2025.com.
 
Please note that confidentiality risks and unauthorised access by third parties cannot be ruled out when communicating by unencrypted e-mail.